Karolina Purtzova, Author at Staffino

Customer Experience (CX), CX Stories & Case StudiesMarch 31, 2022

The Mall Czech Republic Considers Its Customers a Priority

The Mall Czech Republic considers its customers a priority. A complex approach to feedback management proves that. Collecting feedback and improving the customer…

CX Stories & Case StudiesMarch 28, 2022

Karolina Purtzova

Cofidis – customer experience case study

Cofidis is a specialist in providing consumer loans, with 40 years of experience on the European market operating across 9 EU countries…

#Unstoppables, Staffino CX AcademyFebruary 17, 2022

Karolina Purtzova

Watch the CX Trends 2022 Webinar

Like any industry, customer experience (CX) undergoes change and is constantly evolving, and this year is no different. We took a look…

#Unstoppables, Staffino CX AcademyFebruary 12, 2022

Karolina Purtzova

We invite you to Webinar: CX Trends 2022

Whatever 2021 has brought into our lives, it is now over. We can now look towards the challenges that this year brings.…

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