At first consideration, Customer Happiness can appear a purely qualitative idea with little place in quantitative business considerations. A ‘nice-to-have’ rather than…
"What was your last shopping experience like?" I raised this question in my non-CX expert bubble. Can you guess what the most common…
IVR and Staffino email/SMS post call surveys may seem comparable with their easiness of execution and low cost. However, there are some…
Have you ever wonder how to say thank you in picture, without the words? You can buy a small gift or flower.…
Song is a good way how to thank you. We have picked 10 songs that say it for you, and they make…