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Customer Experience (CX)
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Customer Success Operations: The Ultimate Guide
In today’s competitive market, businesses are shifting from simply acquiring customers to ensuring their long-term success and retention. This is where customer success operations (CS ops) come into play. A well-structured customer
Jan Gabauer
February 20, 2025
Featured Posts
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Employee Motivation: The Complete Guide to Unlocking the Potential of Your Workforce26 Mar 2024 Employee Experience (EX)
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The Biggest AI Analysis of Pharmacy Retail Experience in the Netherlands07 Jun 2024 Customer Experience (CX)
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Customer Satisfaction Surveys 101: CX Survey Guide with Examples18 Mar 2024 Customer Experience (CX)
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External vs Internal Customers: How Are They Different?07 Jun 2023 Customer Experience (CX)
Customer Experience (CX)
In today’s competitive market, businesses are shifting from simply acquiring…
Customer expectations are evolving rapidly, and businesses that fail to…
Delivering outstanding customer service is not just about hiring friendly…
Customer Experience (CX)
In today’s competitive market, businesses are shifting from simply acquiring…
Customer expectations are evolving rapidly, and businesses that fail to…
Employee Experience (EX)
AI is transforming customer and employee experience, making processes more…
A strong onboarding process is the foundation of a successful…
Employee experience (EX) is a key driver of organisational success.…
Employee Experience (EX)
AI is transforming customer and employee experience, making processes more…
A strong onboarding process is the foundation of a successful…
Staffino CX Academy
In today’s competitive market, businesses are shifting from simply acquiring…
Customer expectations are evolving rapidly, and businesses that fail to…
Delivering outstanding customer service is not just about hiring friendly…
Staffino CX Academy
In today’s competitive market, businesses are shifting from simply acquiring…
Customer expectations are evolving rapidly, and businesses that fail to…
CX Stories & Case Studies
October 23, 2024
Karolina Purtzova
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“Not Embracing AI Feedback Tools Is Really Just a Waste of Time and Money”—Says Staffino’s Chief AI Officer
In an exclusive interview, we had the privilege of sitting…
Customer experience (CX) is a holistic journey that can significantly…
In the ever-evolving landscape of pharmacy retail, understanding customer experience…
CX Stories & Case Studies
October 23, 2024
Karolina Purtzova
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“Not Embracing AI Feedback Tools Is Really Just a Waste of Time and Money”—Says Staffino’s Chief AI Officer
In an exclusive interview, we had the privilege of sitting…
Customer experience (CX) is a holistic journey that can significantly…
#Unstoppables
December 11, 2024
Karolina Purtzova

Staffino 2024 Wrapped
It's that magical time of the year again! While Spotify…
October 23, 2024
Karolina Purtzova

“Not Embracing AI Feedback Tools Is Really Just a Waste of Time and Money”—Says Staffino’s Chief AI Officer
In an exclusive interview, we had the privilege of sitting…
#Unstoppables
December 11, 2024
Karolina Purtzova

Staffino 2024 Wrapped
It's that magical time of the year again! While Spotify…
Product Update
December 5, 2024
Matúš Hreha
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Staffino Product Update: Winter 2024
We're excited to introduce Staffino's latest features, each one carefully…
We've been hard at work listening to your feedback and…
Product Update
December 5, 2024
Matúš Hreha

Staffino Product Update: Winter 2024
We're excited to introduce Staffino's latest features, each one carefully…
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Let’s team up and level up your experience management to get the happiest customers, employees, and the highest revenue.