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Customer Experience (CX)
![Karolina Purtzova](https://blog.staffino.com/wp-content/uploads/2024/10/cropped-kaja-e1729514613564-128x128.png)
Customer Service Coaching: 20 Effective Tips
Delivering outstanding customer service is not just about hiring friendly employees—it’s about coaching customer care teams to develop the right skills, mindset, and problem-solving abilities. A well-trained customer service agent can turn
Karolina Purtzova
February 18, 2025
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Employee Motivation: The Complete Guide to Unlocking the Potential of Your Workforce26 Mar 2024 Employee Experience (EX)
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The Biggest AI Analysis of Pharmacy Retail Experience in the Netherlands07 Jun 2024 Customer Experience (CX)
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Customer Satisfaction Surveys 101: CX Survey Guide with Examples18 Mar 2024 Customer Experience (CX)
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External vs Internal Customers: How Are They Different?07 Jun 2023 Customer Experience (CX)
Customer Experience (CX)
Delivering outstanding customer service is not just about hiring friendly…
Delivering a seamless and engaging experience requires more than just…
AI is transforming customer and employee experience, making processes more…
Customer Experience (CX)
Delivering outstanding customer service is not just about hiring friendly…
Delivering a seamless and engaging experience requires more than just…
Employee Experience (EX)
AI is transforming customer and employee experience, making processes more…
A strong onboarding process is the foundation of a successful…
Employee experience (EX) is a key driver of organisational success.…
Employee Experience (EX)
AI is transforming customer and employee experience, making processes more…
A strong onboarding process is the foundation of a successful…
Staffino CX Academy
Delivering outstanding customer service is not just about hiring friendly…
Delivering a seamless and engaging experience requires more than just…
AI is transforming customer and employee experience, making processes more…
Staffino CX Academy
Delivering outstanding customer service is not just about hiring friendly…
Delivering a seamless and engaging experience requires more than just…
CX Stories & Case Studies
October 23, 2024
Karolina Purtzova
![Avatar photo](https://blog.staffino.com/wp-content/uploads/2024/10/cropped-kaja-e1729514613564-32x32.png)
“Not Embracing AI Feedback Tools Is Really Just a Waste of Time and Money”—Says Staffino’s Chief AI Officer
In an exclusive interview, we had the privilege of sitting…
Customer experience (CX) is a holistic journey that can significantly…
In the ever-evolving landscape of pharmacy retail, understanding customer experience…
CX Stories & Case Studies
October 23, 2024
Karolina Purtzova
![Avatar photo](https://blog.staffino.com/wp-content/uploads/2024/10/cropped-kaja-e1729514613564-32x32.png)
“Not Embracing AI Feedback Tools Is Really Just a Waste of Time and Money”—Says Staffino’s Chief AI Officer
In an exclusive interview, we had the privilege of sitting…
Customer experience (CX) is a holistic journey that can significantly…
#Unstoppables
December 11, 2024
Karolina Purtzova
![Avatar photo](https://blog.staffino.com/wp-content/uploads/2024/10/cropped-kaja-e1729514613564-32x32.png)
Staffino 2024 Wrapped
It's that magical time of the year again! While Spotify…
October 23, 2024
Karolina Purtzova
![Avatar photo](https://blog.staffino.com/wp-content/uploads/2024/10/cropped-kaja-e1729514613564-32x32.png)
“Not Embracing AI Feedback Tools Is Really Just a Waste of Time and Money”—Says Staffino’s Chief AI Officer
In an exclusive interview, we had the privilege of sitting…
#Unstoppables
December 11, 2024
Karolina Purtzova
![Avatar photo](https://blog.staffino.com/wp-content/uploads/2024/10/cropped-kaja-e1729514613564-32x32.png)
Staffino 2024 Wrapped
It's that magical time of the year again! While Spotify…
Product Update
December 5, 2024
Matúš Hreha
![Matúš Hreha](https://blog.staffino.com/wp-content/uploads/2024/11/cropped-unnamed-3-32x32.png)
Staffino Product Update: Winter 2024
We're excited to introduce Staffino's latest features, each one carefully…
We've been hard at work listening to your feedback and…
Product Update
December 5, 2024
Matúš Hreha
![Matúš Hreha](https://blog.staffino.com/wp-content/uploads/2024/11/cropped-unnamed-3-32x32.png)
Staffino Product Update: Winter 2024
We're excited to introduce Staffino's latest features, each one carefully…
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