Customer Experience (CX)
How to Improve NPS: 5 Insider Secrets No One Is Telling You
NPS can change, and it can improve. Our clients are living proof of that. Have you ever wondered how world-class companies consistently maintain high NPS scores? The secret lies in transforming detractors
Jan Gabauer
October 31, 2024
Featured Posts
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Employee Motivation: The Complete Guide to Unlocking the Potential of Your Workforce26 Mar 2024 Employee Experience (EX)
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The Biggest AI Analysis of Pharmacy Retail Experience in the Netherlands07 Jun 2024 Customer Experience (CX)
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Customer Satisfaction Surveys 101: CX Survey Guide with Examples18 Mar 2024 Customer Experience (CX)
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8 Email Templates to Respond to Customer Complaint12 Apr 2024 Customer Experience (CX)
Customer Experience (CX)
NPS can change, and it can improve. Our clients are…
October 28, 2024Jan Gabauer
6 Ways to Enhance Customer Experience: Step-by-Step Guide
In today’s market, customer experience (CX) is the battlefield where…
October 15, 2024Jan Gabauer
3 Customer Journey Map Examples | Improve CX
A customer journey map is a visual representation of the…
Customer Experience (CX)
NPS can change, and it can improve. Our clients are…
October 28, 2024Jan Gabauer
6 Ways to Enhance Customer Experience: Step-by-Step Guide
In today’s market, customer experience (CX) is the battlefield where…
Employee Experience (EX)
September 16, 2024Martina Babicová
Elevating Experience: A Human-Centric Guide
The holistic approach of human experience goes beyond traditional metrics,…
August 26, 2024Matúš Hreha
What Is an Employee Experience Platform?
Today, the focus on employee well-being and satisfaction is more…
Employee loyalty is a multifaceted gem that, when nurtured, can…
Employee Experience (EX)
September 16, 2024Martina Babicová
Elevating Experience: A Human-Centric Guide
The holistic approach of human experience goes beyond traditional metrics,…
August 26, 2024Matúš Hreha
What Is an Employee Experience Platform?
Today, the focus on employee well-being and satisfaction is more…
Staffino CX Academy
NPS can change, and it can improve. Our clients are…
October 28, 2024Jan Gabauer
6 Ways to Enhance Customer Experience: Step-by-Step Guide
In today’s market, customer experience (CX) is the battlefield where…
October 15, 2024Jan Gabauer
3 Customer Journey Map Examples | Improve CX
A customer journey map is a visual representation of the…
Staffino CX Academy
NPS can change, and it can improve. Our clients are…
October 28, 2024Jan Gabauer
6 Ways to Enhance Customer Experience: Step-by-Step Guide
In today’s market, customer experience (CX) is the battlefield where…
CX Stories & Case Studies
October 23, 2024Karolina Purtzova
“Not Embracing AI Feedback Tools Is Really Just a Waste of Time and Money”—Says Staffino’s Chief AI Officer
In an exclusive interview, we had the privilege of sitting…
Customer experience (CX) is a holistic journey that can significantly…
In the ever-evolving landscape of pharmacy retail, understanding customer experience…
CX Stories & Case Studies
October 23, 2024Karolina Purtzova
“Not Embracing AI Feedback Tools Is Really Just a Waste of Time and Money”—Says Staffino’s Chief AI Officer
In an exclusive interview, we had the privilege of sitting…
Customer experience (CX) is a holistic journey that can significantly…
#Unstoppables
October 23, 2024Karolina Purtzova
“Not Embracing AI Feedback Tools Is Really Just a Waste of Time and Money”—Says Staffino’s Chief AI Officer
In an exclusive interview, we had the privilege of sitting…
October 14, 2024Jan Gabauer
Redefining CX: An Expert’s Perspective on the True Meaning of Customer Experience
In every CX workshop I conduct, I always begin with…
#Unstoppables
October 23, 2024Karolina Purtzova
“Not Embracing AI Feedback Tools Is Really Just a Waste of Time and Money”—Says Staffino’s Chief AI Officer
In an exclusive interview, we had the privilege of sitting…
Product Update
We've been hard at work listening to your feedback and…
Are you looking for a way to easily manage your…
Product Update
We've been hard at work listening to your feedback and…
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