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Webinar: Mystery Shopping is Dead – Long Live Mastery Shopping!

Discover the future of customer feedback collection with Mastery Shopping! If you missed our free webinar on Tuesday, 26 March 2024, fear not – we’ve got you covered. Whether you were unable to attend or simply want to revisit the insightful discussions, we’re excited to share the recording with you. Join us as we delve into the world of our next-gen CX survey concept that drives real insights. Don’t miss out on this opportunity to stay ahead of the game – watch the webinar recording now!

CX Consulting Experts Revealed Game-Changing Findings from Leading Brands

The image shows the speakers from the webinar about the limitations of mystery shopping.

In our exclusive webinar session with renowned CX consulting experts Jan Gabauer and Marek Kempka, we delved into the limitations of traditional mystery shopping and introduced its game-changing, cost-effective alternative. 

Our speakers uncovered some astonishing disparities between mystery shopping and actual customer feedback while sharing an extraordinary success story from a leading European pharmacy chain. Simply put, they revealed how Mastery Shopping by Staffino helped increase loyal customer spending by 15%!

This image shows how a leading pharmacy chain increased their loyal customer spend by 15% with Staffino's advanced customer feedback solution.

Discover How Mastery Shopping Can Boost Your Revenue!

Discover why mystery shopping is a thing of the past and explore the cutting-edge Mastery Shopping approach that is revolutionising the industry. Watch the webinar recording to learn how you can save your CX budget, boost revenue, and gain valuable insights into your actual customer preferences. 

Get the Most Out of Customer Feedback with Mastery Shopping®

Stop relying on one mystery shopper and get real feedback from the people who matter most – your customers. Discover what’s really going on in your business and start making smarter decisions today.