We are beyond happy to announce the launch of Staffinoās new website! After three years of running, our old website has been…
Weāre happy to announce that five new clients have joined our customer base. Weāre very excited to help them on their…
Are customers satisfied with your services, products, and customer service, or what was their customer experience like? These are all questions you…
Like any industry, customer experience (CX) undergoes change and is constantly evolving, and this year is no different. We took a look…
Whatever 2021 has brought into our lives, it is now over. We can now look towards the challenges that this year brings.…
We survived 2021, which was one rollercoaster ride of a year, and weāre getting ready to tackle the challenges that 2022 has…
The 2018 Consumer Action Monitor Report (CAM) from Ombudsman Services highlights a growing trend in consumers; Passive Consumer Action .Ā Ā The Report shows…
Customer experience inherently becomes part of your brand - whether you manage it or not. It's the basis on which customers decide…
Regardless of the form of the feedback, the way you get it is probably the most critical to the amount of resulting…